Team Leader
Job Description: team leader for installation & commissioning of different vendors telecom equipment (2g, 3g & m/w)
Technical Support Representative
Job Description: description provides technical support over the phone to users by researching and answering questions; troubleshooting problems; maintaining workstation and lan performance. technical support representative job duties: provides answers to clients by identifying problems; researching answers; guiding client through corrective steps. improves client references by writing and maintaining documentation. participates in development of client training programs by identifying learning issues; recommending instructional language. accommodates client disabilities by recommending devices and techniques. avoids legal challenges by monitoring compliance with service agreements. improves system performance by identifying problems; recommending changes. updates job knowledge by participating in educational opportunities; maintaining personal networks. accomplishes information systems and organization mission by completing related results as needed.
qualifications problem solving, lan knowledge, help desk experience, verbal communication, operating systems, phone skills, customer service, quality focus, pc proficiency, system administration.
other skills problem solving, lan knowledge, help desk experience, verbal communication, operating systems, phone skills, customer service, quality focus, pc proficiency, system administration.
Test Engineer
Job Description: test engineer will be responsible for supporting client in performing handset testing for live networks.
this person will also test, evaluate, and analyze various sw and hw builds/combinations for different products to assess end user expectation compliance, performance.
the person will also be responsible for managing a hub individually and coordinating with local team in egypt as well as in india.
will also be responsible for supporting and debugging post launch issues.
responsible for performing manual testing on different mobile phones.
role will have elements of end user testing, functional, regression and performance testing.
responsible for complete coordination for the end user testing/ user feedback activity.
responsible for preparing and sending reports to various project leads globally.
responsible for coordination of all internal and external activities of different products.
responsible for collecting, compiling, providing user feedbacks.
responsible for error filtration and verification as per product requirement.
responsible for debugging post launch issues.
ready to travel nearby areas for customer interaction etc.
should be able to understand customer requirement and take immediate actions in order to debug issues.
responsible for ensuring that test tasks are completed from testing perspective on time.
provide analysis & feedback about results to team, project lead.

Sales Outdoor
Job Description: we are now hiring sales out door with the fallowing job description:
• maintaining and developing relationships with existing customers
• acquiring potential customers and distributors
• promoting products and services
• fulfilling our company’s service level standards working closely with market management and product development by providing them with useful customer feedback
salary + commotion +mobile allowance

Pre Sales Engineer
Job Description: 1. provide technical expertise for the sales team on nortel/avaya solutions.
2. plan and design solutions for customers – external and internal.
3. advise on peripheral requirements which can be recommended by the sales team.
4. provide guidance and assistance during the implementation of various solutions.
5. design, implement and support contact center solutions and recording based on nortel voice portfolio.
6. provide reports to management.

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